Front Desk Agent-FT

Destination by Hyatt; Chapel Hill (NC); On-site; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent in Chapel Hill, NC. This role involves guest registration and communication of services, impacting the guest experience directly. Enjoy excellent benefits and career growth opportunities.

Benefits

12 free room nights after 90 days

Medical, Prescription, Dental, and Vision Insurance

401K with company match

Paid Vacation and sick days

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at various retailers

Qualifications

• Genuine desire to satisfy others’ needs in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods.

Responsibilities

• Responsible for guest registration and communication of hotel services.
• Process payments and respond to guest inquiries.
• Create a positive guest experience.

Skills

Communication

Customer Service

Flexibility

Job description

Join to apply for the Front Desk Agent-FT role at Destination by Hyatt.

Summary

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role offers opportunities for casual conversation and has a direct impact on creating the guest experience. Additional duties may include processing payments and responding to guest inquiries. As a Front Office Associate, you will be the face of Hyatt. If you have experience at other hotels as a front desk clerk or an interest in hotel clerk jobs, we would love to hear from you! Hyatt offers an environment demanding exceptional performance with rewarding opportunities, career growth, and a supportive work environment. We believe our guests choose Hyatt because of our caring and attentive associates focused on providing efficient service and meaningful experiences.

Organization - The Carolina Inn

Summary

Same as above, emphasizing the responsibilities and opportunities at The Carolina Inn.

We offer excellent benefits:

• 12 free room nights after 90 days of service, discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental, and Vision Insurance after 30 days of employment
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal days
• Paid Family Bonding Time (8 weeks primary caregiver; 2 weeks supportive caregiver) and Adoption Assistance
• Tuition Reimbursement
• 50% discount in Crossroads
• 40% discount in gift shop (excluding jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and more

All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Click here to experience a ‘day in the life’ of a hospitality professional via our virtual reality experience.

Qualifications

• A genuine desire to satisfy others’ needs in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods.
• Reliable transportation.
• Flexibility to work weekdays, hours, and holidays.
• Pay rate: $16.00/hour.

Use your hotel experience to make a difference at Hyatt. For immediate consideration, click "Apply Now" on the Hyatt Careers Site.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality