Front Desk Agent - Fairfield Inn & Suites

Mereté Hotel Management; Rochester (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hotel management company as a Front Desk Agent at the Fairfield Inn & Suites. This entry-level position offers a chance to provide exceptional guest service, manage reservations, and ensure a welcoming environment. Enjoy benefits like competitive pay, flexible scheduling, and career development opportunities in a supportive workplace that values diversity.

Benefits

Competitive pay

Flexible scheduling

Career development opportunities

Paid time off

Health benefits

Travel discounts

Qualifications

• Prior customer service and cash handling experience preferred.

Responsibilities

• Register guests and assign rooms.
• Manage reservations and guest requests.
• Maintain punctuality and professionalism.

Skills

Customer Service

Communication

Job description

Front Desk Agent - Fairfield Inn & Suites

Join us as a Front Desk Agent - Fairfield Inn & Suites at Mereté Hotel Management.

Overview

We are seeking an entry-level Front Desk Agent to provide exceptional service to our guests. This role involves guest registration, reservation management, and ensuring a welcoming environment.

Benefits

• Competitive pay
• Flexible scheduling
• Career development opportunities
• Paid time off
• Health benefits
• Travel discounts

Our Commitment

Merete values diversity and is an equal opportunity employer. We foster a supportive environment where all associates feel welcomed and supported.

Responsibilities

• Register guests and assign rooms
• Manage reservations and guest requests
• Update computer systems
• Communicate with other departments
• Answer phones and maintain security of keys
• Attend mandatory meetings and possibly operate shuttle van
• Report unsafe conditions and keep work area organized
• Maintain punctuality and professionalism

Physical & Working Conditions

• Stand for extended periods
• Perform repetitive motions
• Lift and carry weights up to 20 lbs.
• Work in varied environmental conditions

Success Factors

• Provide prompt, courteous service
• Follow safety procedures
• Communicate effectively
• Prior customer service and cash handling experience preferred
• Pass criminal background check

Job Details

• Seniority level: Entry level
• Employment type: Other
• Job function: Management and Hospitality