Front Desk Agent - Fairfield Inn and Suites Jeffersonville ( New Owners)

Integral Hospitality Solutions, LLC; Ohio; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a cheerful and energetic Front Desk Agent to join their dynamic team. In this role, you'll be the face of the hotel, greeting guests and ensuring their stay is pleasant and memorable. Your ability to manage multiple tasks while providing exceptional customer service will shine in this fast-paced environment. If you have a passion for hospitality and enjoy engaging with people, this position offers a fantastic opportunity to develop your skills and make a positive impact on guests' experiences. Join a supportive team where your contributions will be valued and appreciated.

Qualifications

• Strong communication and customer service skills are essential.
• Experience in the hotel industry is preferred.

Responsibilities

• Greet and check in guests while ensuring excellent customer service.
• Maintain efficiency in a fast-paced environment with strong organizational skills.

Skills

Communication Skills

Customer Service

Time Management

Organizational Skills

Interpersonal Skills

Multi-tasking

Education

Experience in Guest Services

Job description

The 70-room Fairfield Inn and Suites seeks a cheerful & energetic Front Desk Agent to join our team!

Attendance and reporting to work on time are an absolute must. You are required to be on time and report to work whenever scheduled.

Responsibilities:

• Greeting, registering, checking in/out guests, and handling all phases of the guest's stay while providing excellent customer service.

• Maintaining efficiency in a fast-paced environment through strong time management and organizational skills.

• Clear communication and an upbeat personality when responding to guests and interacting with team members in various departments.

Requirements:

• Excellent communication, guest service & time management skills.

• Ability to manage duties of running a front desk while ensuring a high level of customer service.

• Ability to multi-task and work effectively in a fast-paced environment.

• Attention to detail & excellent organizational skills.

• Experience in Guest Services, with knowledge of the surrounding area.

• A team player and self-starter with working knowledge of the hotel industry.

• Exceptional interpersonal skills, taking all necessary steps to ensure a positive and pleasurable experience for all guests.

• Must be able to work weekends, weekdays, and holidays.