Guest Services - Front Desk Agent - Fairfield Inn & Suites, North Conway

Lafrance Hospitality; Fryeburg (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an enthusiastic Front Desk Agent to join their vibrant team. This role offers the chance to enhance your professional skills in a welcoming environment, where you will interact with guests and ensure their satisfaction. With opportunities for career growth and mentorship, you will also enjoy perks like DailyPay, hotel room discounts, and referral bonuses. If you have a friendly demeanor and are available on weekends, this is the perfect opportunity to thrive in the hospitality sector!

Benefits

DailyPay - Get Paid Any Day!

401K Matching

Brand Hotel Room Discounts

Company Wide Hotel Room Discount Program

Referral Bonus Incentive

Retention Bonus Incentive

Annual Review Program

Extensive Room for Growth

Paid Training

Qualifications

• Welcoming personality with customer service experience.
• Attention to detail and reliability are essential.

Responsibilities

• Check guests in and out, ensuring proper payments and requests are fulfilled.
• Maintain a warm, welcoming demeanor while interacting with guests.
• Effectively address and resolve guest problems to increase satisfaction.

Skills

Customer Service Experience

Attention to Detail

Reliability

Education

High School Diploma

Job description

Guest Services - Front Desk Agent - Fairfield Inn & Suites, North Conway

Guest Services - Front Desk Agent - Fairfield Inn & Suites, North Conway

5 days ago Be among the first 25 applicants

Fairfield Inn & Suites in North Conway, NH is looking for a new Team Member to help bring a friendly smile to every guest, every time!

We are currently looking for an outgoing and self-motivated individual to join us Full- Time or Part-Time Front Desk Agent.

We offer a warm and inviting work environment, where friendly and supportive co workers come together. You will also have the chance to receive cross training, as well as opportunities for career growth and mentorship. As a Marriott Team member, you will also enjoy amazing discounts on hotel rooms for both you and your family to enjoy. Additionally, we have Company-wide incentives throughout the year that reward our hardworking staff.

Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500!

If you possess a welcoming personality and have some availability on weekends, we strongly encourage you to apply for the Front Desk Agent position. This is an excellent chance to enhance your professional skills and become a valuable member of our thriving team at the Fairfield Inn & Suites.

Pay: $17 - $19 Per Hour

Schedule: Must have weekend availability, Day and Night shifts available

Job Types: Full- Time & Part-Time

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded
• Answer the phone in a professional & helpful manner
• Follow procedures on posting charges and settling guest accounts
• Effectively address and resolve guest problems to increase guest satisfaction
• Be knowledgeable of emergency procedures and Hotel policies
• Practice punctuality for scheduled shifts
  
  

Keywords: Hotel, Hospitality, customer service, front desk agent, front desk attendant

Requirements

• Customer Service Experience
• Hotel Experience is a plus but NOT necessary
• Marriott Experience is a plus but NOT necessary
• Fosse Experience a plus but NOT necessary
• Attention to detail
• Reliability
  
  
  

Benefits

• DailyPay - Get Paid Any Day!
• 401K Matching
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Lafrance Hospitality by 2x

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