Front Desk Agent - Day Shift at Luxury Inn

Up to Par Management, LLC; Davis (WV); On-site; USD 16,000 - 23,000; Full time

Job summary

Up to Par Management, LLC seeks a friendly front desk agent at the Inn in Canaan Valley. You will be the first impression, welcoming guests, handling check-ins/outs, and delivering exceptional service. The role requires a neat uniform, professional appearance, and a positive, hospitable attitude.

You must be able to lift up to 40 pounds and stand for long periods while working a fast-paced environment. Compensation is $14.00 per hour for the day shift (7:00a – 3:00p).

Qualifications

• High School diploma required.
• Experience in hospitality or front desk is a plus.
• Proficient computer skills including Word/Excel.

Responsibilities

• Greet and assist guests with a warm, hospitable demeanor.
• Check guests in/out and verify room status and charges.
• Maintain accurate records of reservations and room availability using POS and RoomKey.
• Answer phone calls and respond to guest inquiries professionally.
• Provide information on local area, services, and amenities.
• Balance cash drawers and front desk transactions.
• Assist guests with luggage and ensure smooth check-in experience.
• Handle guest complaints politely and escalate as needed.

Skills

Customer service

Microsoft Word

Microsoft Excel

Communication skills

Teamwork

Positive attitude

Unsupervised work

Physical fitness

Education

High School diploma

Tools

RoomKey

Job description

Up to Par Management, LLC seeks a friendly front desk agent at the Inn in Canaan Valley. You will be the first impression, welcoming guests, handling check-ins/outs, and delivering exceptional service. The role requires a neat uniform, professional appearance, and a positive, hospitable attitude.

You must be able to lift up to 40 pounds and stand for long periods while working a fast-paced environment. Compensation is $14.00 per hour for the day shift (7:00a – 3:00p).