Evening Front Desk Agent — Luxury Inn Experience

The Inn at Canaan; Davis (WV); On-site; USD 16,000 - 23,000; Full time

Job summary

The Inn at Canaan is seeking a Front Desk Agent for the evening shift in Davis, West Virginia. You will be the first friendly face guests see, handling check-in/out, reservations, and guest inquiries with a focus on hospitality and service excellence.

Ideal candidates will have 1–2 years of front desk experience, basic computer skills, and the ability to assist guests with local information while maintaining a welcoming demeanor. Uniforms and professional appearance are required.

Qualifications

• MS Word and Excel proficiency.
• Strong organizational skills and attention to detail.
• Positive, personable demeanor and good customer interaction.
• Clear communication with managers and staff.
• Physical ability to lift up to 40 pounds and stand for long periods.

Responsibilities

• Answer phone calls and greet guests professionally.
• Register guests and assign rooms in the hotel system.
• Verify guest information and payment method.
• Maintain front desk records and logs.
• Balance cash drawer and process payments.
• Provide information about hotel services and local area.
• Respond promptly to guest requests and complaints.

Skills

MS Word & Excel

Organizational skills

Positive and personable

Clear communication

Physical stamina

Standing for long hours

Education

High School diploma

Tools

RoomKey

Job description

The Inn at Canaan is seeking a Front Desk Agent for the evening shift in Davis, West Virginia. You will be the first friendly face guests see, handling check-in/out, reservations, and guest inquiries with a focus on hospitality and service excellence.

Ideal candidates will have 1–2 years of front desk experience, basic computer skills, and the ability to assist guests with local information while maintaining a welcoming demeanor. Uniforms and professional appearance are required.