Front Desk Agent | Atlanta Le Meridien

Shaner Hotels; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hospitality company at Le Meridien in Atlanta! As a guest service associate, you'll provide exceptional service during check-in/check-out, manage payments, and ensure guest satisfaction. This role offers a great opportunity to grow in the hospitality industry with a flexible schedule and a supportive team.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to communicate effectively with guests and co-workers.

Responsibilities

• Provide superior guest services including check-in/check-out.
• Process all payments according to hotel requirements.
• Resolve discrepancies on the room status report with Housekeeping.

Skills

Customer Service

Communication

Bilingual English/Spanish

Education

High school graduate or equivalent

Tools

Computer experience

Job description

Shaner Hotels has an amazing opportunity for you at our beautiful Le Meridien, located in suburban Atlanta (Dunwoody, GA), a Marriott branded hotel, part of the Perimeter Center. Located just steps away from the Perimeter Mall, this boutique hotel offers on-site dining at the Portico Global Cuisine. We offer a state of the art fitness center, poolside cabanas and and over 10,000 sq. feet of meeting spaces. Start your hospitality career with the award-winning Shaner Hotels!

About Us

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Resolve discrepancies on the room status report with Housekeeping.
• Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Job Info

• Job Identification 233145
• Posting Date 02/21/2025, 08:11 PM
• Locations 111 Perimeter Center W, Atlanta, GA, 30346, US (On-site)
• Full Time or Part Time Full-Time/Part-Time