Front Desk Agent

CareFirst Medical; Tyler (TX); On-site; USD 39,000 - 63,000; Full time

Job summary

CareFirst Medical seeks a Front Desk Agent in Tyler, TX who turns empathy into outcomes. You will support clients and colleagues, contribute to daily operations, and help advance CareFirst Medical’s mission in a fast-paced setting.

The role offers mentorship, benefits, and flexible terms, with a salary band of $39,000 to $63,000 per year, depending on experience. Join a team that values initiative and practical impact on operations.

Qualifications

• Strong critical thinking and independent judgment required.
• Ability to manage multiple priorities and stay composed.
• Data storytelling to drive informed decisions.
• Proven follow-through with delivered results.
• Clear communicator who can disagree professionally.

Responsibilities

• Absorb context quickly and start contributing fast.
• Provide hands-on support to colleagues and CareFirst Medical clients as needed.
• Step in on additional duties that support the wider CareFirst Medical mission.
• Keep the TX engine running while you rebuild parts of it.
• Track key metrics and report findings to your manager each week.

Skills

Critical thinking

Independent judgment

Storytelling

Follow-through

Effective communicator

Job description

CareFirst Medical needs a Front Desk Agent who can turn Empathy into outcomes, not just slides, and we'd rather show you than tell you. What you're signing up for is $39,000 - $63,000, a contract cadence, general ownership, and a CareFirst Medical team that rewards nerve.

Key Responsibilities

• Absorb 1 of context fast and start contributing sooner
• Provide hands-on support to colleagues and CareFirst Medical clients as needed
• Step in on additional duties that support the wider CareFirst Medical mission
• Keep the TX engine running while you rebuild parts of it
• Track key metrics and report findings to your manager each week

What You'll Bring

• Critical thinking skills and sound, independent judgment
• A steady hand when three priorities all claim to be number one
• Storytelling instincts that turn data into a decision
• Proven follow-through, measured in shipped things rather than good intentions
• A communicator who can disagree without making it personal

CareFirst Medical blends Customer Service and Strategic Planning into general products that feel, in the joyfully-rigorous words of its Tyler, TX founders, inevitable. We swap Communication and Strategic Planning tips over lunch because nobody here pretends to know it all.

For your Networking and 1 of grit, we offer $39,000 - $63,000, mentorship, benefits, and the flexibility to do Tyler on your terms.

This minute, the Front Desk Agent chair sits empty and the search is on.

Candidates who are passionate about general should apply right away.