Front Desk Agent

Pho Prime, LLC; Town of Florida (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Weekly Pay

Paid training

Discounts & benefits

Cellphone reimbursements

Healthcare benefits

Medical, Dental, Vision coverage

Paid time off from day one

Career development

Job summary

Pho Prime, LLC is seeking an NFC Amenity Front Desk Associate for part-time shifts at exclusive addresses in the New York area. You will be the first friendly contact for residents and guests, greeting them warmly, monitoring the lobby, and handling deliveries and calls with a focus on courtesy and professionalism.

This role emphasizes independent work in a fast-paced environment, with weekly pay at $17 per hour, paid training, healthcare benefits where eligible, and opportunities for career

Qualifications

• Front desk experience or equivalent customer-facing role.
• Demonstrates hospitality and welcoming demeanor.
• Shows initiative and a proactive attitude.
• Works well in a team and collaborative environment.
• Able to multitask and manage changing priorities.
• Flexible to shifting schedules and tasks.
• Detail-oriented approach to duties and interactions.
• Proactive in resolving resident needs and requests.

Responsibilities

• Greet residents and guests warmly as they arrive.
• Monitor lobby activity and manage deliveries and requests.
• Coordinate contractor arrivals and visits from realtors or potential buyers/renters.
• Enforce property rules and communicate guidelines to residents and guests.
• Assist with access for residents, guests, and vendors per procedures.
• Respond promptly to resident inquiries and complete tasks.
• Maintain a neat, professional appearance in uniform.
• Engage with residents to ensure they feel welcomed and valued.

Skills

Front Desk Experience

Hospitality

Outgoing Personality

Teamwork

Ability To Multitask

Flexibility

Detail-Oriented

Proactive

Job description

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this part-time position is $17 per hour.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests.
• Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently.
• Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

These are the qualities and attributes we're looking for in this position:

• Front Desk Experience
• Hospitality
• Outgoing Personality
• Teamwork
• Ability To Multitask
• Flexibility
• Detail-Oriented
• Proactive

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, the position pays $17 per hour. Historically, it has paid $16 per hour.