FRONT DESK AGENT

Gate Hospitality Group; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision

Life insurance

Job summary

The Lodge & Club is seeking a dedicated hotel staff member to join our front desk and guest services team. Responsibilities include checking guests in and out, delivering high-quality service, and handling cashiering and concierge duties with problem-solving proficiency.

Applicants should demonstrate strong organizational and time-management skills, excellent people skills, and the ability to work independently.

Qualifications

• Requires strong organizational skills.
• Must be able to work independently.
• Able to be on your feet for long periods.
• Excellent people skills.
• Must meet grooming standards.
• Meet/exceed customer expectations.
• Computer experience required.
• Must meet or exceed the team expectations.

Responsibilities

• Check in/out guests and provide high quality guest service.
• Computer skills and general cashiering/concierge duties, as well as problem-solving skills.
• Strong organizational and time management skills.

Skills

Customer service

Organizational skills

Time management

Cashiering

Problem solving

Independence

People skills

Communication

Tools

Computer skills

Job description

What is the #1 trait of our staff members? A great attitude! Staff at The Lodge & Club enjoy a safe and beautiful working environment, various resort privileges, and an assortment of other benefits! We are looking for qualified candidates with a great attitude to join our staff! Team members at The Lodge & Club are enthusiastic, respectful, enjoy working hard and having fun.

Responsibilities for this Position

• Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills and general cashiering/ concierge duties, as well as problem-solving skills. Strong organizational and time management skills.

Requirements:

• Requires strong organizational skills.
• Must be able to work independently.
• Able to be on your feet for long periods of time.
• Excellent people skills.
• Must meet grooming standards.
• Meet/exceed customer expectations.
• Computer experience required.
• Must meet or exceed the team expectations.

Hours

Flexible schedule from 7AM to 11PM, Weekdays, Weekends, Holidays

Full-Time

Benefits

• Paid Vacation/Holiday/Sick
• Medical/Dental/Vision/STD/LTD/Life

Drug Free Workplace - EOE