Front Desk Agent

Parkway Inn; Town of Florida (NY); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Parkway Inn is seeking a Front Desk Agent to greet guests, register and assign rooms, and handle reservations at the front desk. You will respond to guest needs, process payments, and maintain accurate occupancy records with supporting departments.

This role requires flexibility to work different shifts and bilingual English/Spanish communication. No prior experience is required and training will be provided on-site.

Qualifications

• Available to work in different shifts.
• No experience necessary.
• Billingual (English and Spanish speaking).

Responsibilities

• Register and assign rooms to guests.
• Confirm phone and online reservations.
• Respond to guest needs, requests, and complaints.
• Collect payment from departing guests.
• Keep records of occupied rooms and guests.
• Communicate pertinent guest information to designated departments.

Skills

Bilingual English/Spanish

Shift work

No experience required

Job description

Job Description

We are seeking a Front Desk Agent to become apart of our team!You will accommodatepatrons, as well as identify areas of improvementto increase efficiency.

Responsibilities

• Registerand assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collectpaymentfrom departing guests
• Keeprecords of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Qualifications

• Available to work in different shifts
• No experience necessary
• Billingual (English and Spanish speaking)