Front Desk Agent

Island Hospitality Management; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hospitality management company as a Front Desk Agent in San Antonio. This role involves managing front desk operations, ensuring excellent guest service, and handling payments. Ideal candidates are motivated team players with strong communication skills. Enjoy comprehensive training, health insurance, retirement plans, and employee discounts.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Employee Discounts

Bonuses

Qualifications

• Motivated team player with strong initiative.
• Effective problem-solving skills.
• Ability to handle stressful situations.

Responsibilities

• Check-in and check-out hotel guests.
• Process payments according to hotel requirements.
• Provide information and assistance to guests.

Skills

Communication

Problem-Solving

Guest Service

Job description

Join Our Team as a Front Desk Agent at Island Hospitality Management

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations. You will be a key point of contact for our guests and vendors, requiring professionalism, courtesy, and excellent communication skills. The role demands the ability to work in a fast-paced environment and may require flexible scheduling.

Responsibilities

• Check-in and check-out hotel guests
• Process payments according to hotel requirements
• Provide information and assistance to guests and vendors
• Prepare reports during each shift for management

Qualifications

• Motivated team player with strong initiative and achievement drive
• Effective problem-solving skills
• Ability to handle stressful situations
• Approachable and dedicated to excellent guest service

Physical Demands and Work Conditions

Must be able to stand, sit, or walk for extended periods. Work hours vary based on occupancy and staffing needs.

Training and Benefits

We offer comprehensive training and development programs, along with a benefits package including health insurance, retirement plans, paid time off, and employee discounts. We also recognize and reward hard work through bonuses and recognition programs.

Equal Opportunity Employer

Island Hospitality is committed to diversity and inclusion. We use E-Verify to confirm work authorization where required by law.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Hospitality
• Industry: Hospitality