Front Desk Agent

Homewood Suites Princeton; Princeton (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

Homewood Suites Princeton is seeking a friendly Front Desk Agent to join our hotel team. You will warmly greet guests, manage check-ins and check-outs, and handle reservations in a fast-paced environment.

This role emphasizes exceptional customer service, coordination with housekeeping and maintenance, and resolving guest questions promptly to ensure a smooth stay.

Join a supportive team with opportunities for growth and a rewarding, busy workday at our Princeton location.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check‑ins and check‑outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast‑paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records