Front Desk Agent

Hilton Garden Inn Pittsburgh Downtown/Revel + Roost; Pittsburgh (Allegheny County); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

Paid Time Off (PTO)

Paid Holidays

Paid Parking

Paid UFC GYM Membership

Team Member Travel Discounts

Job summary

Hilton Garden Inn Pittsburgh Downtown is seeking a Front Desk Agent to join their team in Pittsburgh, PA. The role focuses on delivering warm, professional guest service during check-in and check-out, answering questions, and handling reservations.

The ideal candidate is organized, communicates clearly, and can work autonomously in a fast-paced hospitality setting. Flexibility for nights, weekends, and holidays is often required, with opportunities to participate in hotel programs and discounts.

Qualifications

• Must be organized and able to communicate clearly.
• Able to work autonomously and promote services.
• Excellent customer service and interpersonal skills.
• Flexibility for nights, weekends and holidays as needed.

Skills

Highly organized

Communication

Autonomous

Sales skills

People skills

Flexible shifts

Job description

The Hilton Garden Inn Pittsburgh Downtown is looking for a Front Desk Agent to join their team! Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level.

Required Skills:

• Should be highly organized, have strong oral and written communication skills
• Ability to work autonomously and sell effectively
• Outstanding people skills
• Trustworthy and results-driven
• Must be able to work in a fast-paced environment and available for all shifts.
• May include nights, weekends and/or holidays

Benefits:

We offer a competitive benefits package including

• 401(k) with match
• Medical
• Dental
• Vision
• Paid Time Off (PTO)
• Paid Holidays
• Paid Parking
• Paid UFC GYM Membership
• Team Member Travel Discounts

Equal Opportunity Employer