Front Desk Agent

Piatt Companies; Canonsburg (Washington County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

PTO

Holidays

Parking

UFC GYM Membership

Team Member Travel Perks/Discounts

Job summary

Hilton Garden Inn Pittsburgh Southpointe is seeking a Front Desk Agent. You will warmly welcome guests, handle reservations, manage check-in/check-out, and answer questions about the hotel and local area. The role includes two overnight shifts per week in a fast-paced setting.

We offer competitive benefits and a comprehensive training program. Join a respected brand with travel perks and opportunities for advancement across Piatt Hotel Group properties.

Qualifications

• Hilton brand experience preferred.
• Must be highly organized with strong oral and written communication skills.
• Ability to work autonomously and sell effectively.
• Outstanding people skills.
• Trustworthy and results-driven.
• Must be able to work in a fast-paced environment and available for all shifts.
• Must be able to work 2 overnight shifts per week.
• May include nights, weekends and/or holidays.

Responsibilities

• Welcome guests and provide outstanding guest service.
• Answer telephones and assist with reservations.
• Process check-in and checkout of guests.
• Answer general questions about the hotel and surrounding area.

Skills

Hilton brand exp

Organization skills

Communication skills

Autonomy

People skills

Trustworthiness

Fast-paced

Overnight shifts

Flexible shifts

Job description

The Hilton Garden Inn Pittsburgh Southpointe is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training.

As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area. The Front Desk Agent will work two overnight shifts per week.

Required Skills:

• Hilton Brand experience preferred
• Should be highly organized, have strong oral and written communication skills
• Ability to work autonomously and sell effectively
• Outstanding people skills
• Trustworthy and results-driven
• Must be able to work in a fast-paced environment and available for all shifts.
• Must be able to work 2 overnight shifts per week
• May include nights, weekends and/or holidays

We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, Paid UFC GYM Membership (Pittsburgh locations) and Team Member Travel Perks/Discounts.

Equal Opportunity Employer