Front Desk Agent

Hampton-By-Hilto; North Huntingdon Township (Westmoreland County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

Paid Time Off

Paid Holidays

Paid Parking

Hilton Team Member Travel Perks

Paid Gym Membership

Job summary

Hampton Inn & Suites North Huntingdon Irwin is seeking a Front Desk Agent to join their team. This role involves welcoming guests, providing outstanding service, and handling reservations and check-ins.

As part of Hilton, offers a well-ranked work environment with exclusive travel perks and competitive benefits. The ideal candidate will be organized and possess excellent communication and interpersonal skills.

Qualifications

• Highly organized with strong oral and written communication skills.
• Ability to work autonomously and sell effectively.
• Outstanding people skills and trustworthy.
• Must be able to work in a fast-paced environment.

Responsibilities

• Welcome guests and provide outstanding guest service.
• Answer telephones and make reservations.
• Process check-in and checkout of guests.
• Answer general questions about the hotel and surrounding area.

Skills

Organizational skills

Communication skills

People skills

Sales ability

Trustworthiness

Fast-paced environment

Job description

Hampton Inn & Suites North Huntingdon Irwin is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training.

As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area.

Required Skills:

• Should be highly organized, have strong oral and written communication skills
• Ability to work autonomously and sell effectively
• Outstanding people skills
• Trustworthy and results-driven
• Must be able to work in a fast-paced environment and available for all shifts.
• May include nights, weekends and/or holidays

Benefits:

We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, Hilton Team Member Travel Perks/Discounts and a paid UFC Gym Membership (Pittsburgh locations).

Equal Opportunity Employer