Front Desk Agent

Nap York; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hospitality provider in New York seeks friendly and reliable Front Desk Agents to enhance guest experiences. Responsibilities include managing check-ins, handling queries, and ensuring a welcoming environment. Ideal candidates will possess strong communication skills and attention to detail, with opportunities for career growth and benefits like paid vacation and employee discounts.

Benefits

Employee discounts

1 week paid vacation after 1 year

Sick leave available after 3 months

Qualifications

• Previous front desk or customer service experience preferred.
• Proficient in basic computer and POS systems.
• Must be reliable, punctual, and able to work flexible hours.

Responsibilities

• Greet and assist guests in a professional and friendly manner.
• Handle check-ins, check-outs, and reservations efficiently.
• Maintain a clean and organized front desk area.

Skills

Communication

Interpersonal Skills

Multitasking

Attention to Detail

Organizational Skills

Job description

Are you friendly, reliable, customer-focused and enjoy working in a fast-paced hospitality environment? We're looking for Front Desk Agents to join our team!

Responsibilities:

Greet and assist guests in a professional and friendly manner

Handle check-ins, check-outs, and reservations efficiently

Answer phone calls and respond to guest inquiries

Maintain a clean and organized front desk area

Communicate effectively with housekeeping and maintenance teams

Address guest concerns and resolve issues promptly

Follow all safety and security procedures

Qualifications:

Previous front desk or customer service experience preferred

Excellent communication and interpersonal skills

Ability to multitask and stay calm under pressure

Strong attention to detail and organizational skills

Proficient in basic computer and POS systems

Must be reliable, punctual, and able to work flexible hours

Benefits:

Employee discounts

1 week paid vacation after 1 year of employment

Sick leave available after 3 months of employment

Dress Code: All black attire required