Front Desk Agent

CUSA, LLC; Mount Vernon (OH); On-site; USD 20,000 - 28,000; Part time

Job summary

CUSA, LLC is hiring for a part-time Front Desk Agent for the Mount Vernon Grand Hotel. The ideal candidate will have customer service experience and be able to work a flexible schedule, including holidays and weekends.

This role involves providing excellent guest service and ensuring the safety and security of every guest. You'll be responsible for assisting guests with inquiries and following hotel policy and procedures.

Qualifications

• Customer service experience preferred.
• Must be able to work flexible hours including weekends and holidays.
• Demonstrated ability to work independently.

Responsibilities

• Provide excellent guest service while following hotel procedures.
• Ensure guest security and safety are prioritized.
• Answer guest questions and make local area recommendations.

Skills

Customer Service experience

Strong problem solving abilities

Flexible schedule

Fast Learner

Independent with team collaboration

Job description

Now Hiring: Hotel PART TIME Front Desk Agent--2nd Shift

We are currently looking for friendly energetic desk agents to join our team of professionals!

• Part Time (20-30 hrs per week)
• Can you work a flexible schedule?
• Holidays and Weekends availability
• Customer Service experience preferred
• Fast Learner
• Independent with team collaboration
• Strong problem solving abilities

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.

Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.