Front Desk Agent

Saveway USA Corporation; Medina (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) plan

Leadership opportunity

Career growth

Job summary

The Legacy Hotel of Medina in Medina, OH is seeking Front Desk Agents for both part-time and full-time roles. Responsibilities include greeting guests, checking in and out, handling room bookings, and addressing guest requests to ensure a seamless stay.

Ideal candidates have 1 year of front desk experience or hospitality education, with Marriott experience preferred. Flexibility for holidays and weekends is required, and the team offers growth within a dynamic hospitality group.

Qualifications

• 1 year of Front Desk experience or hospitality education required
• Marriott experience preferred
• Must have flexible availability including holidays and weekends

Responsibilities

• Greet, check-in, and check-out guests, issue keys, and record guest information
• Manage room bookings in-person, online, and via phone
• Answer questions about hotel amenities and rewards programs
• Perform regular bookkeeping duties
• Coordinate with housekeeping to ensure rooms are ready

Skills

Front desk experience

Customer service

Flexible availability

Education

Hospitality education

Job description

Front Desk Agent

Medina, OH

The Legacy Hotel of Medina is opening soon! We are currently seeking part- and full-time Front Desk Agents to join our team in Medina, Ohio. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

What we can offer YOU:

• Competitive executive compensation (commensurate with experience)
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• 401(k) plan
• Pre-opening leadership opportunity within a Marriott Tribute Portfolio property
• Career growth within a dynamic and growing hospitality organization

The right candidate will have:

• 1 year of Front Desk experience a must or hospitality education
• Marriott experience preferred
• Must have flexible availability including holidays and weekends
• Positive attitude and service-minded work ethic

Our Front Desk Agent will:

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
• Manage room bookings in-person, online, and through incoming calls
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with housekeeping department to ensure guest accommodations are ready

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