Front Desk Agent

The Legacy Hotel; Medina (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Paid time off

401(k) plan

Pre-opening leadership opportunity

Job summary

The Legacy Hotel of Medina is seeking Front Desk Agents to join our team in Medina, Ohio. We offer part-time and full-time roles; you will greet guests, check them in and out, and respond to requests.

Experience in front desk operations or hospitality education is preferred. Marriott experience is a plus, and flexible availability including holidays and weekends is required. This role offers competitive compensation, benefits, PTO, and growth opportunities as we prepare to open.

Qualifications

• 1 year of Front Desk experience a must or hospitality education.
• Marriott experience preferred.
• Must have flexible availability including holidays and weekends.
• Positive attitude and service-minded work ethic.

Responsibilities

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information.
• Manage room bookings in-person, online, and through incoming calls. Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs.
• Perform regular bookkeeping duties.
• Connect with housekeeping department to ensure guest accommodations are ready.

Skills

Front desk experience

Hospitality education

Flexible availability

Marriott experience

Job description

Front Desk Agent

Medina, OH

The Legacy Hotel of Medina is opening soon! We are currently seeking part- and full-time Front Desk Agents to join our team in Medina, Ohio. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

What we can offer YOU:

• Competitive executive compensation (commensurate with experience)
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• 401(k) plan
• Pre-opening leadership opportunity within a Marriott Tribute Portfolio property
• Career growth within a dynamic and growing hospitality organization

The right candidate will have:

• 1 year of Front Desk experience a must or hospitality education
• Marriott experience preferred
• Must have flexible availability including holidays and weekends
• Positive attitude and service-minded work ethic

Our Front Desk Agent will:

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
• Manage room bookings in-person, online, and through incoming callsAnswer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with housekeeping department to ensure guest accommodations are ready