Front Desk Agent

Longboat Key Club; Longboat Key (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant organization as a Front Desk Agent, where your role is pivotal in creating memorable experiences for guests. You'll be the first and last point of contact, welcoming newcomers and bidding farewell to departing guests. This position values your skills in communication and organization, enabling you to assist guests with their needs while maintaining professionalism. Be part of a team that prioritizes its members and fosters a supportive environment, making each day rewarding and impactful.

Qualifications

• Experience as a Front Desk Agent is required.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Welcome and register guests, ensuring a positive experience.
• Provide detailed information about the property and amenities.

Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Job description

FRONT DESK AGENT

The purpose of the Guest Services/Front Desk Agent position is to provide guests with a positive first and last impression as both greeters of new guests and well-wishes to departing ones. See below for more details. This is a great opportunity to be a part of an organization that values our team members as our most important resource and takes pride in selecting individuals who help us achieve our club's mission.

Compensation: $17.00 - $18.00 / hour

Essential Functions:

• Welcome guests, register them in the computer system, assist them in a friendly manner, and resolve any challenges to exceed their expectations.
• Inform guests about the property and its amenities in detail.
• Answer phones professionally and courteously, assisting guest needs as they arise.
• Anticipate guest needs in a friendly and professional manner.
• Remain calm under pressure, maintaining professionalism and courtesy when interacting with guests.
• Stand for continuous periods of time.
• Perform other reasonable duties as assigned.

Job Requirements:

• Experience as a Front Desk Agent.
• Excellent communication, interpersonal, and organizational skills.
• Good listener with responses like