Front Desk Agent

HVMG; Lawrenceville (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading hospitality company is seeking a Front Desk Agent to provide exceptional service to guests at Aloft Lawrenceville Sugarloaf. This role involves welcoming guests, managing check-ins and check-outs, and ensuring a memorable stay. Ideal candidates are team players who love interacting with people and possess strong communication skills.

Benefits

Flexible full-time and part-time schedules

Paid Time Off (PTO)

Up to 40% earned wages paid before payday

Full healthcare benefits

401k retirement plan with guaranteed match

Hotel, food, and beverage discounts

Qualifications

• Ability to work nights, weekends, and holidays as needed.
• Basic reading, writing, and math skills required.
• 1-3 months of related experience preferred.

Responsibilities

• Welcome and serve guests with exceptional service.
• Ensure timely check-in and check-out for guests.
• Handle guest interactions in person and by phone.

Skills

Customer Service

Communication

Teamwork

Education

High school diploma or GED

Job description

Aloft Lawrenceville Sugarloaf

Exciting Opportunity for Smiling Front Desk Agent!

Who this job will appeal to

A team player with a great smile who absolutely LOVES people!

What you will be doing

You will help create an excellent and memorable stay for our guests by welcoming and serving each guest with exceptional service, either in person or by phone, and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Basic reading, writing, and math skills are required. The ability to work nights, weekends, and holidays may be necessary. The job requires the ability to:

• Talk, hear, and interact regularly with guests.
• Use hands and fingers to handle objects, tools, or controls.
• Occasionally walk, sit, and reach with hands and arms.
• Frequently lift and/or move up to 10 pounds.
• Stand for long periods.

Education & Experience

High school diploma or GED, or equivalent combination of education and experience. One to three months of related experience and/or training is preferred.

Our Associates Love

• Opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and paid holidays
• Full healthcare benefits (medical, dental, and vision)
• 401k retirement plan with a guaranteed 4% match and no vesting
• Hotel, food, and beverage discounts and perks

An Equal Opportunity Employer

We provide equal opportunity employment regardless of race, color, national origin, religion, sex, age, marital status, or disability.