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A leading company in hospitality is seeking a Front Desk Agent at their Joliet location. This role focuses on providing exceptional service to guests, managing check-ins and checkouts, and responding to inquiries. Candidates should possess strong communication skills and a friendly disposition, ensuring a welcoming environment for all guests. Experience in customer service or hospitality is a plus, and the company offers a dynamic work environment with various shifts.
Requisition ID | 2025-66636 | Category | Front Office Operations | Job Location | US-IL-Joliet | Property | Fairfield Inn South Joliet | Compensation Minimum | USD $16.00/Hr. | Compensation Maximum | USD $17.00/Hr. |
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Fairfield Inn South Joliet
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. We are looking for an individual who can work different shifts including 3 to 11 p.m. and 11 p.m. to 7 a.m.