Front Desk Agent

SERVPRO of Saginaw / Bay City; Johnson City (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is hiring a Front Desk Agent in Johnson City, Texas. The ideal candidate should be friendly with good computer skills, managing guest check-ins, responding to inquiries, and handling transactions. Flexible scheduling including weekends is required for this entry-level position.

Benefits

401(k), matching

Dental, health, vision insurance

Employee discounts

Paid time off

Tuition reimbursement

Qualifications

• Prior hospitality experience preferred.
• Must be friendly, cheerful, and courteous.

Responsibilities

• Register guests and manage check-in/check-out.
• Respond to guest inquiries and ensure satisfaction.
• Handle financial transactions and billing.

Skills

Proficient with computers

Customer service

Job description

Join to apply for the Front Desk Agent role at SERVPRO of Saginaw / Bay City.

Location: Johnson City, Texas

Company: Carter Creek Winery Resort & Spa

About: Carter Creek Winery Resort & Spa offers authentic Texan hospitality with a winery, restaurant, brewery, and event spaces. Operated by Carter Hospitality Group with 20 years of experience in hospitality.

Summary: Hiring for Front Desk Agent. Must be friendly, cheerful, courteous, and proficient with computers and hotel software. Prior hospitality experience preferred.

Responsibilities:

1. Register guests, assign rooms, manage check-in/check-out.
2. Respond to guest inquiries and ensure satisfaction.
3. Provide information on hotel services, dining, entertainment, and directions.
4. Handle phone calls, mail, faxes, and packages.
5. Promote hotel amenities and services.
6. Resolve guest questions, issues, and complaints with supervisor assistance.
7. Communicate with departments to ensure guest satisfaction.
8. Handle financial transactions, billing, and payments.

Knowledge: Previous hotel experience preferred.

Benefits (Full-time):

• 401(k), matching
• Dental, health, vision insurance
• Employee assistance and discounts
• Flexible spending, paid time off, tuition reimbursement

Benefits (Part-time):

• Employee discounts
• Referral program
• Paid sick time

Schedule: Must be available for all shifts, including weekends and holidays.

Seniority level: Entry level

Employment type: Part-time

Job function: Management and Facilities Services

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