Front Desk Agent

mcrhotels.com; Fort Worth (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a Front Desk Agent to ensure guests enjoy a friendly and efficient arrival and departure experience. In this dynamic role, you will handle check-ins and check-outs, maintain knowledge of room rates and promotions, and provide exceptional customer service. This position offers opportunities for career advancement and includes benefits such as hotel discounts, paid time off, and health insurance after 30 days. If you are passionate about hospitality and enjoy interacting with guests, this is the perfect opportunity for you.

Benefits

Hotel Discounts

Weekly Pay

Paid Time Off

Retirement Options

Referral Bonuses

Career Advancement Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Qualifications

• Experience in hospitality or related fields preferred.
• Positive attitude and willingness to learn.

Responsibilities

• Efficient check-in/out process for guests.
• Maintain up-to-date knowledge of room rates and promotions.

Skills

Hospitality Experience

Customer Service Skills

Communication Skills

Ability to Work Under Pressure

Education

High School Diploma

Job description

Join to apply for the Front Desk Agent role at MCR Hotels

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Join to apply for the Front Desk Agent role at MCR Hotels

This range is provided by MCR Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $16.00/hr

Location

Fairfield Inn & Suites Fort Worth Downtown/Convention Center

Role Summary

The Front Desk Agent ensures guests enjoy a friendly arrival and departure experience, addressing all needs and requests efficiently and hospitably.

Responsibilities

• Efficient check-in/out process for guests
• Maintain up-to-date knowledge of room rates and promotions
• Receive and note all incoming mail during shifts

Qualifications

• Experience in hospitality or related fields preferred
• Positive attitude and willingness to learn
• Ability to follow guidelines and work under pressure
• Effective communication and guest service skills
• Must be 18 years or older
• Willingness to work varied shifts including evenings, nights, weekends, and holidays
• Ability to stand for long periods and lift up to 25 pounds
• Proficiency in English

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement opportunities
• Health, Dental, Vision insurance (after 30 days for full-time)