Front Desk Agent

Leadline Inc.; Fort Mill (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Cambria Hotel Fort Mill is seeking a Front Desk Agent to deliver southern hospitality and a warm welcome to guests in Fort Mill, SC. The role involves routine check-in/check-out processes and assisting guests with local recommendations.

The ideal candidate has guest service experience and can work weekends/holidays as needed to support hotel operations and guest satisfaction.

Qualifications

• The ideal candidate will have guest service experience and is able to work a flexible schedule including weekends and holidays depending on the hotel's needs.
• Enjoy interacting with guests, provide service with a smile, and help guests with questions about the local area.

Responsibilities

• Assist guests with check-in and check-out and provide a welcoming first impression.
• Deliver high-quality guest service and resolve inquiries professionally.
• Support hotel operations to maintain a positive guest experience.

Skills

Guest service experience

Communication skills

Flexible availability

Job description

Here is some basic information about this Position:

Position Name

Front Desk Agent

Company

Position Location

Fort Mill, SC

Position Type

Full Time

Remote Type

Onsite

Job Description

If you believe that first impressions can set the tone for an entire hotel stay, please keep reading. Cambria Hotel in Fort Mill has an opportunity for a Front Desk Agent. As the Front Desk Agent, you will be responsible for providing our guests with “Southern Hospitality” throughout their stay. The Front Desk Agent has a combination of duties related to check-in and check-out of guests, contributing to an overall positive experience for our guests.

The ideal candidate will have guest service experience and is able to work a flexible schedule including weekends and holidays depending on the hotel's needs. If you enjoy interacting with guests; understand the importance of providing service with a smile and delight in assisting guests with questions concerning the local area, this could be the job for you!

Cambria Hotel Fort Mill is part of Beechwood Hospitality, an MMI company, steeped deep in southern hospitality.

Beechwood Hospitality, an MMI company fosters a worker environment that is inclusive as well as diverse, where our team members can be themselves. Beechwood Hospitality, an MMI company is an Equal Opportunity Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans and individuals with disabilities are encouraged to apply.