Front Desk Agent

White Lodging Services, Inc.; Denver (CO); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

DailyPay

401(k) with company match

Paid time off (PTO) with rollover

Medical, dental, and vision insurance—

Life and disability insurance

Paid parental leave

Discounts on hotel rooms, dining, and

Growth opportunities across multiple酒店

Job summary

White Lodging Services, Inc. is seeking a Front Desk Agent in Denver, Colorado to welcome guests, manage reservations, and ensure smooth check-in and check-out processes.

The role requires strong communication, a guest-first mindset, and the ability to thrive in a fast-paced hospitality environment. Candidates should be flexible, customer-oriented, and able to stand for long periods; prior hospitality experience is helpful but not required.

Qualifications

• Excellent communication skills and a customer-first mindset.
• Willingness to adapt to a fast-paced guest-facing environment.
• Previous hospitality experience is helpful but not required.
• Able to stand and move for long periods; availability for long hours, weekends, and holidays.

Responsibilities

• Provide the highest quality of service to guests, anticipating and exceeding expectations
• Check guests in and out efficiently and in a friendly manner
• Follow cash handling and accounting procedures including hotel credit and check cashing
• Develop knowledge of hotel staff, services, hours, room locations, rates, and amenities
• Assist in maintaining lobby and entrance cleanliness
• Ensure security and confidentiality of guest and hotel information
• Respond to and resolve guest concerns or complaints
• Perform other duties as assigned

Skills

Strong communication

Customer service

Flexible/adaptable

Team player

Outgoing personality

Hospitality experience helpful

Stamina for long hours

Job description

Description

Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. Enjoy a supportive team culture, flexible scheduling, and real career growth opportunities across multiple hotel properties in your market.

We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. The ideal candidate has strong communication skills, a customer-first mindset, and the ability to thrive in a dynamic, guest-facing environment. This is a great opportunity for anyone looking to start or grow a career in hotel front desk operations, hospitality management, or guest services.

Responsibilities

What You'll Do

• Provide the highest quality of service to guests, anticipating and exceeding their expectations
• Check guests in and out efficiently and in a friendly manner
• Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
• Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
• Assist in maintaining the cleanliness of the lobby and entrance
• Ensure security and confidentiality of all guest and hotel information
• Effectively respond to and resolve guest concerns or complaints
• Perform other duties as assigned

What You'll Bring

• Strong communication skills
• A passion for customer service
• The ability to be flexible and adapt to any situation
• A desire to work as part of the front desk team
• An outgoing personality with a positive attitude
• Previous hospitality experience is helpful but not required
• Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary

Other information

What You Can Look Forward To

• DailyPay — get paid when you need it
• Advanced scheduling with easy shift swapping via our app
• Unlimited employee referral bonuses
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market
• Employee Assistance Program (EAP)
• Full-time associates also receive:
  • Medical, dental, and vision insurance — starting day 1
  • Life and disability insurance
  • Paid parental leave

Full-Time Position | Compensation starts at a range from $19.29 to $20.00. Accepting applications for up to 14 days from the date the job was posted.