Front Desk Agent

Peachtree Group; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

Life insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program and Fund

Job summary

AC Hotel Dallas seeks a Front Desk Agent to join the opening team and deliver polished, guest‑focused service from arrival to departure. You will greet guests, anticipate needs, and uphold brand standards in a fast-paced, hospitality environment.

You will process check-ins/outs, verify and adjust billing, and assist guests with reservations and requests while maintaining a welcoming, professional demeanor.

Qualifications

• Process check-ins/outs and secure payment.
• Verify and adjust guest billing.
• Assist guests with reservations and requests.

Responsibilities

• Process check-ins/outs.
• Secure payment and verify/adjust billing.
• Assist guests with reservations and requests.

Job description

About Us

Be part of the opening team at AC Hotel Dallas, where modern European design meets thoughtful, purposeful hospitality. Our Front Desk team creates a seamless and welcoming experience through polished service, attention to detail, and a genuine understanding of each guest’s needs. If you are poised, approachable, and passionate about delivering effortless hospitality from arrival to departure, we invite you to help bring the AC Hotels brand to life in Dallas.

AC Hotel | Uptown Dallas, TX

About Us

Be part of the opening team at AC Hotel Dallas, where modern European design meets thoughtful, purposeful hospitality. Our Front Desk team creates a seamless and welcoming experience through polished service, attention to detail, and a genuine understanding of each guest’s needs. If you are poised, approachable, and passionate about delivering effortless hospitality from arrival to departure, we invite you to help bring the AC Hotels brand to life in Dallas.

Job Overview

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Benefits

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• We also offer a generous 401(k) retirement match.
• To support work-life balance, we provide Paid Holidays and Paid Time Off.
• Additional perks include access to our Employee Assistance Program and Fund.

Peachtree Group is an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.