Front Desk Guest Experience Ambassador

AC Hotel/ Moxy Uptown Dallas; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Fund

Job summary

AC Hotel Uptown Dallas is seeking a Front Desk Agent to join the opening team. You will handle check-ins/outs, secure payment, verify billing, and assist guests with reservations and requests in a friendly, professional manner.

This role emphasizes guest satisfaction, attention to detail, and seamless service while adhering to brand standards. Comprehensive benefits are provided through the employer.

Responsibilities

• Process check-ins/outs in a friendly, professional and timely manner.
• Secure payment, verify and adjust billing, and assist guests with reservations and requests.
• Maintain high standards of quality to ensure guest satisfaction and brand compliance.

Job description

AC Hotel Uptown Dallas is seeking a Front Desk Agent to join the opening team. You will handle check-ins/outs, secure payment, verify billing, and assist guests with reservations and requests in a friendly, professional manner.

This role emphasizes guest satisfaction, attention to detail, and seamless service while adhering to brand standards. Comprehensive benefits are provided through the employer.