Front Desk Agent

Concert Hospitality LLC; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent at the Magnolia Hotel in Dallas. This role focuses on providing exceptional guest service, completing registrations, and ensuring a welcoming atmosphere. Ideal candidates have prior hospitality experience and a passion for guest satisfaction.

Qualifications

• At least two years of prior front desk or related field experience.
• Ability to read, write, speak, and understand English effectively.

Responsibilities

• Deliver an elevated guest service experience.
• Complete the registration process and handle check-outs.

Skills

Guest Service

Communication

Job description

About Us

At Concert Hospitality, we are committed to collaborative excellence, a unified vision, and shared principles of partnership in hotel management. Our approach is seamless and tailored, ensuring each property offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Concert Hospitality has an exciting opportunity for a Front Desk Agent.

About Magnolia Hotel

Pegasus, the Flying Red Horse, is a vibrant icon atop Magnolia Dallas Downtown, formerly the Magnolia Petroleum Company Building, one of the city’s most revered structures. Built in 1922, this 29-story, 400-foot-high building was the first high-rise in the United States to have air conditioning and the city’s first skyscraper. Experience luxurious hospitality near all the attractions Dallas has to offer.

You should join our team if you believe...

• People come first and our curators are the driving force behind our success.
• In joining an organization that cares about and supports your career growth and development.
• Providing leadership and guidance to the front desk team is important.

You're a great fit for this role if you...

• Have a passion for delivering an elevated guest service experience.
• Always look for that “something extra” to surprise and delight our guests.
• Enjoy greeting guests in a friendly manner.
• Enjoy completing the registration process and handling check-outs.

We're excited to have you join us because...

• You have experience in the hospitality industry.
• You have at least two years of prior front desk or related field experience.
• You can read, write, speak, and understand English effectively to communicate with guests and employees.

Core Values of Concert Hospitality

We seek team members passionate about creating UNMATCHED COMMITMENTS.

Additional Information

This job posting describes the general nature and level of work performed by those in this role. It does not include all duties and responsibilities, and the order of listed duties is not significant. We are an equal opportunity employer.