Front Desk Agent

Civana-Wellness-Resort-and-Sp; Carefree (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Wellness classes access

Shift meals

Health insurance

Resort discounts

401K matching

Job summary

CIVANA Wellness Resort & Spa in Carefree, AZ is seeking a Front Desk Agent to greet guests, manage check-ins and check-outs, and assist with Wellness Journey class planning. The role is full-time and on-site.

Ideal candidates are service-oriented, positive, and able to work all shifts, including weekends. The position offers wellness perks, shift meals, and health insurance eligibility, with resort discounts for staff and family.

Qualifications

• Previous hotel/resort experience a plus, but not required.
• Willing and able to work all shifts including weekends/holidays.
• Must have reliable transportation.
• Be able to work in a standing position for long periods of time.

Responsibilities

• Check guests in and out of their rooms.
• Assist guests with planning their Wellness Journey classes.
• Take reservations on the phone.

Skills

Service-oriented

Hospitality

Positive attitude

Strong work ethic

Customer service

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Agent

Full Time CIVANA Wellness Resort & Spa, Carefree, AZ, US

2 days ago Requisition ID: 1330

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.

ACCOLADES

• 2026 Newsweek’s World's Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2025, 2024, 2023 TripAdvisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World
• AAA Inspector’s Best of Housekeeping Award

WHY YOU’LL LOVE WORKING AT CIVANA

• Complimentary access to wellness classes & programming
• Complimentary shift meal
• Affordable health insurance starting the 1st of the month following hire date
• Generous Team Member & Friends & Family Resort rates and discounts
• 401K Retirement plan with Employer Matching

IDEAL CANDIDATES FOR FRONT DESK OR GUEST EXPERIENCE:

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.

Open availability all days is required all days of the week, including weekends and holidays, between the hours of 6:00am - 10:30pm.

As a Guest Experience Guide (Front Desk) you will be responsible for:

• Check guests in and out of their rooms
• Assist guests with planning their Wellness Journey classes
• Take reservations on the phone

QUALIFICATIONS

• Previous hotel/resort experience a plus, but not required.
• Willing and able to work all shifts including weekends/holidays
• Must have reliable transportation
• Be able to work in a standing position for long periods of time