Front Desk Agent

Gamble Sands; Brewster (MA); On-site; USD 24,108 - 25,485; Part time

Benefits offered by this job

Medical Plans

401(k)

Pet Insurance

PTO

Employee Assistance Program

Job summary

A hospitality resort is seeking a Front Desk Agent who is passionate about delivering outstanding guest service. The role involves checking guests in and out, managing billing, and providing information about the resort. Qualifications include a high school diploma and knowledge of lodging systems. Compensation ranges from $17.50 to $18.50 per hour, with eligible employee benefits including medical plans and 401(k). This position requires regular attendance and offers opportunities for professional growth.

Qualifications

• One to three months related experience and/or training preferred.

Responsibilities

• Post charges to guest’s bills accurately.
• Check guests in and out based on procedures.
• Promote activities and events at the facilities.
• Provide complete information about the resort.
• Answer guest questions and provide directions.
• Manage cash, checks, and credit card receipts.
• Activate emergency procedures when necessary.
• Assist with faxing, copying, and message taking.
• Answer phones and direct calls appropriately.
• Maintain regular and reliable attendance.

Education

High school diploma or general education degree (GED)

Tools

Lodging system application

Job description

Gamble Sands
200 Sands Trail
Brewster, WA 98812, USA

Gamble Sands is excited to announce an exceptional career opportunity for a Front Desk Agent. If you thrive in a hospitality environment and are passionate about delivering outstanding guest service, we want to hear from you!

Key Responsibilities

• Accurately posts all charges to guest’s bills.
• Checks all guests in and out of the resort based on established procedures.
• Promotes activities and special events the facilities.
• Provides accurate and complete information about the resort and the surrounding area.
• Answers guest questions and provides directions.
• Accountable for all cash, checks and credit card receipts.
• Accountable for all printed folios and required supporting paperwork.
• Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
• Assists with faxing, copying and message taking duties.
• Promptly answers the phone and direct calls to the appropriate location.
• Regular and reliable attendance
• Performs other duties as required.

Compensation

$17.50 - $18.50

Minimum Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications

• Knowledge of lodging system application.

Eligible for Employee Benefits Package

• Medical Plans
• Prescription Plan
• Critical Illness Insurance
• Accident Injury Insurance
• Hospital Care Insurance
• Vision Insurance
• Wellness Support
• Health Savings Account
• Flexible Spending Accounts
• Basic Life and AD&D Insurance
• Voluntary Short-Term Disability Insurance
• Identity Theft Insurance
• Employee Assistance & Wellness Support Program
• 401(k)
• Pet Insurance
• Legal Assistance
• PTO

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.