Front Desk Agent

Hampton Inn Bozeman Yellowstone Int'l Airport; Belgrade (MT); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401k matching

Growth opportunities

Travel discounts

DailyPay

Job summary

The Hampton Inn Bozeman Yellowstone International Airport is seeking a Front Desk Agent to warmly greet guests, assist with check-in/out, and coordinate room assignments at the Belgrade, MT property.

You will handle inquiries about services, dining, and local directions, manage guest accounts and billing, process payments, and work closely with other departments to ensure a smooth guest experience.

Qualifications

• Strong leadership, communication, and organizational skills.
• Ability to multitask, prioritize, and solve problems.
• Proficiency with PMS and Microsoft Office.

Responsibilities

• Greet guests warmly and assist with registration and room assignments.
• Handle guest inquiries about hotel services, dining, entertainment, and travel directions.
• Manage room availability, guest accounts, and billing.
• Post charges, process payments, and make change.
• Make reservations and handle guest requests, including safekeeping of valuables.
• Communicate effectively with other departments.
• Follow hotel credit policies and ensure accurate cash handling.
• Support team members and take on additional responsibilities as needed.

Skills

Leadership

Communication

Organizational skills

Education

High School diploma or GED

Tools

PMS

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Agent

9 days ago Requisition ID: 6980

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring:Front Desk Agent
Location: Hampton Inn Bozeman Yellowstone Int'l Airport

• Warmly greet guests and assist with registration and room assignments.
• Handle guest inquiries about hotel services, dining, entertainment, and travel directions.
• Manage room availability, guest accounts, and billing.
• Post charges, process payments, and make change.
• Make reservations and handle guest requests, including safekeeping of valuables.
• Communicate effectively with other departments.
• Follow hotel credit policies and ensure accurate cash handling.
• Support team members and take on additional responsibilities as needed.

Skills & Abilities:

• Strong leadership, communication, and organizational skills.
• Ability to multitask, prioritize, and solve problems.
• Proficiency with PMS and Microsoft Office.

Education & Experience:

• High School diploma or GED preferred.
• Hospitality customer service experience preferred.

Hours:

Physical Requirements:

• Standing for long periods, light lifting up to 40 pounds.

Work Conditions:

• Indoor environment with minimal exposure to adverse conditions.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.