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Night Audit Agent
Rooms-Front Desk Labor Full Time Hampton Inn Belgrade, Belgrade, MT, US
JOIN OUR TEAM!
We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
- A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts.
- Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
- Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
- 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
- Growth Potential and Career Advancement
- Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Be the Face of Hospitality After Dark!
Now Hiring For: Night Audit Agent Location: Hampton Inn & Suites Bozeman Yellowstone Int'l Airport
- Provides warm, welcoming, and professional guest service throughout the overnight shift, creating exceptional guest experiences in accordance with OHM and brand standards.
- Serves as a primary point of contact for overnight guests, assisting with check-in, check-out, reservations, room assignments, guest requests, and general hotel information.
- Responds promptly and professionally to guests’ questions, concerns, and service issues, taking appropriate action to resolve or elevate concerns as needed.
- Performs the nightly audit and accurately balances and reconciles hotel financial transactions, including room charges, payments, adjustments, and other applicable revenue.
- Audits daily room rates, charges, postings, guest accounts, and financial transactions to identify and correct discrepancies.
- Processes cash and credit card transactions, balances cash drawers, maintains appropriate cash controls, and prepares deposits in accordance with company procedures.
- Prepares, reviews, and distributes required daily audit, financial, operational, and management reports.
- Completes all required Night Audit procedures and ensures the hotel’s systems and records are accurately closed and prepared for the next business day.
- Maintains accurate guest accounts, billing records, reservations, and other front office documentation.
- Monitors property activity during overnight hours and follows the established safety, security