Front Desk Agent

Aloft Beachwood; Beachwood (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k

Dental & Vision

Life Insurance

Health insurance

Paid Vacation (full-time only)

Pay: Starting at $17/hour

Job summary

Aloft Beachwood is currently seeking full- and part-time Front Desk Agents for the Beachwood, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

Greet guests, manage bookings, answer questions, and coordinate with housekeeping. The position offers benefits including 401k, health coverage, and paid vacation, with starting pay at $17/hour depending on experience.

Qualifications

• Previous experience working a front desk in a hotel setting.
• Must have flexible availability.
• Positive attitude and service-minded work ethic.

Responsibilities

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information.
• Manage room bookings in-person, online, and through incoming calls.
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs.
• Perform regular bookkeeping duties.
• Connect with housekeeping department to ensure guest accommodations are ready.

Skills

Front desk experience

Service-minded

Flexible availability

Job description

Front Desk Agent

Beachwood, OH

Aloft Beachwoodis currently seeking full- and part-timeFront Desk Agents to service their Beachwood, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

What Aloft can offer YOU:

• 401k
• Dental & Vision
• Life Insurance
• Health insurance
• Paid Vacation (full-time only)
• Pay: Starting at $17/hour, offer dependent on experience

Schedule:

• 1st, 2nd, and 3rd shift available
• 1st shift: 7AM - 3PM
• 2nd shift: 3PM - 11PM
• 3rd shift: Night Audit, 11PM - 7AM

The right candidate will have:

• Previous experience working a front desk in a hotel setting
• Must have flexible availability
• Positive attitude and service-minded work ethic

Our Front Desk Agent will:

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
• Manage room bookings in-person, online, and through incoming calls
• Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
• Perform regular bookkeeping duties
• Connect with housekeeping department to ensure guest accommodations are ready

Enjoy a memorable stay at Aloft Cleveland Beachwood, where you will have access to modern amenities in a convenient location. Relax and recharge during your time at Aloft Cleveland Beachwood.