Assistant General Manager

Workstream; Beachwood (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

Paid time off

401k

Pay: Dependent on experience

Job summary

Aloft Beachwood in Beachwood, Ohio, is seeking a full-time Assistant General Manager to join our team. The role requires strong hotel leadership, cross-department collaboration, and a commitment to guest satisfaction.

Marriott experience is preferred and a Bachelor’s degree in Hotel Administration or Business Administration is favored. Responsibilities include guest engagement, brand compliance, community representation, and driving team development while managing assets and capital plans for

Qualifications

• 2+ years of hotel management experience or equivalent
• Marriott experience preferred
• Bachelor’s degree in Hotel Administration or Business Administration preferred
• Ability to work across hotel departments and cover shifts

Responsibilities

• Interact with guests to gather feedback and build relationships
• Maintain a safe environment for guests, colleagues and assets
• Represent the brand in the local community
• Ensure compliance with brand and service standards
• Lead team development goals and provide feedback
• Collaborate with hotel team to meet guest expectations
• Oversee capital plans and asset management with management company

Skills

Hotel management

Leadership

Communication

Team collaboration

Public relations

Education

Bachelor’s degree in Hotel Administration or Business Administration

Job description

Assistant General Manager

Beachwood, OH

Aloft Beachwood is currently seeking a full-time Assistant General Manager to join their team in Beachwood, Ohio!

What We Can Offer YOU:

• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401k
• Pay: Dependent on experience

The right candidate will have:

• At least 2 years of prior hotel management experience, or equivalent combination of education and experience
• Previous Marriott experience preferred
• Ability to work between departments in the hotel as needed
• Ability to cover call-off shifts
• Bachelor’s degree/higher education qualification/equivalent in Hotel Administration, Business Administration preferred
• Experience required may vary based on size and complexity of operation

Our Assistant General Manager will:

• Speak to guests – ask for their feedback and build relationships.
• Ensure a safe and secure environment for guests, colleagues, and hotel assets.
• Act as public relations representative to raise awareness of hotel and brand in local community.
• Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
• Drive team member involvement in community organizations, activities, and businesses.
• Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
• Lead capital plans and asset management initiatives, including working with management company to maintain or improve property’s market leadership position.

Enjoy a memorable stay at Aloft Cleveland Beachwood, where you will have access to modern amenities in a convenient location. Relax and recharge during your time at Aloft Cleveland Beachwood.