Front Desk Agent

Fairmont Austin; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Front Desk Agent to join their dynamic team in Austin, TX. This full-time, on-site role offers a fantastic opportunity to engage with guests and provide exceptional service. As a Front Desk Agent, you will be the first point of contact for guests, responsible for managing reservations and ensuring a smooth check-in experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, this position is perfect for you. Join a team that values communication and customer satisfaction, and take the next step in your career in the hospitality industry.

Qualifications

• Strong phone etiquette and communication skills are essential.
• Prior experience in hospitality is a plus.

Responsibilities

• Manage phone etiquette and receptionist duties.
• Provide excellent customer service and handle reservations.

Skills

Phone etiquette

Customer service

Receptionist duties

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Job description

Role Description

This is a full-time on-site role as a Front Desk Agent at Fairmont Austin in Austin, TX. The Front Desk Agent will be responsible for phone etiquette, receptionist duties, customer service, reservations, and effective communication with guests.

Qualifications

• Phone etiquette and communication skills
• Receptionist duties and customer service skills
• Experience in handling reservations
• Excellent interpersonal skills
• Prior experience in a hotel or hospitality industry is a plus
• Ability to multitask and work in a fast-paced environment
• High school diploma or equivalent

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality