Front Desk Advocate - Create Warm Welcomes & Smooth Ops

The-Village-At-Marymount; Garfield Heights (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

The Village at Marymount in Garfield Heights, OH is seeking a friendly Receptionist to be the first point of contact for residents, families, visitors, and staff. You will help maintain a welcoming environment and support front desk operations with professionalism.

Strong communication, dependable multi-tasking, and basic computer skills are essential. A high school diploma or equivalent and the ability to pass background and drug screening are required.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to multitask and stay calm in a busy environment.
• Basic computer skills (email, office software).
• Ability to pass a background check and drug screen.

Responsibilities

• Greet residents, families, visitors, and vendors professionally and kindly.
• Answer and route incoming calls promptly and accurately.
• Provide information and assistance to guests and staff.
• Maintain visitor logs, sign-in procedures, and front-desk security protocols.
• Support administrative tasks such as filing, copying, scanning, and data entry.
• Assist with scheduling, communication, and coordination as needed.

Skills

Communication skills

Customer service

Multitasking

Professional appearance

Education

High school diploma or equivalent

Tools

Basic computer skills

Phone systems

Office software

Job description

The Village at Marymount in Garfield Heights, OH is seeking a friendly Receptionist to be the first point of contact for residents, families, visitors, and staff. You will help maintain a welcoming environment and support front desk operations with professionalism.

Strong communication, dependable multi-tasking, and basic computer skills are essential. A high school diploma or equivalent and the ability to pass background and drug screening are required.