Lead Receptionist, Senior Living Front Desk | 7am–3:30pm

The Village of St Edward; Fairlawn (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision/Dental Coverage

Pet Insurance

Paid Time Off

Tuition and Certification Reimbursment

Employee Assistance Program (EAP)

403b with employer match

Life Insurance

Short-Term Disability

Free CEU opportunities

Developmental Training Opportunities

Community Involvement Events

Wellness Programs with Rewards

Ride Share Program

Discounts on cell phones

Job summary

The Village of St. Edward, a not-for-profit Assisted Living Facility in Fairlawn, OH, seeks a Lead Receptionist/Secretary to warmly greet residents, families and visitors in person and by phone, answer inquiries, and direct guests while maintaining directories and security per policy.

You will need strong verbal and written communication, multitask effectively, and use Word, Excel, and basic publishing tools; a commitment to community, compassion, and person-centered care is essential.

Qualifications

• High school diploma or equivalent preferred.
• Any satisfactory combination of education, training and experience.
• At least 2 years of experience as a receptionist or administrative assistant in a busy atmosphere.
• Must communicate well with residents, families and the public on a personal basis.
• Must have knowledge of Word, Excel, newsletter/publishing software, and a working knowledge of email.

Responsibilities

• Answers phone lines and transmits calls/messages promptly.
• Performs typing, filing, copying, mailing and maintains office supplies.
• Receives and directs residents, visitors, and guests.
• Ensures visitor logs and policies are followed.
• Maintains organization and coordinates schedules per location protocol.

Skills

Verbal communication

Written communication

Office software

Clerical skills

Organization

Multitasking

Education

High school diploma or equivalent

Experience in receptionist/administrative role

Tools

Word

Excel

Email

Newsletter publishing software

Job description

The Village of St. Edward, a not-for-profit Assisted Living Facility in Fairlawn, OH, seeks a Lead Receptionist/Secretary to warmly greet residents, families and visitors in person and by phone, answer inquiries, and direct guests while maintaining directories and security per policy.

You will need strong verbal and written communication, multitask effectively, and use Word, Excel, and basic publishing tools; a commitment to community, compassion, and person-centered care is essential.