Front Desk Administrator - Physical Therapy

SEPT Physical Therapy; Asheville (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401K with employer match

Paid holidays

Paid time off

Life insurance

Disability options

Employee assistance program

Job summary

SEPT Physical Therapy in Asheville, NC seeks a friendly Front Desk Administrator to greet patients, answer phones, and schedule appointments, while handling intake paperwork with accuracy and courtesy. The ideal candidate has strong communication, can work independently, mult-task across front-desk duties, and maintain professional, welcoming interactions with all patients.

This full-time role offers comprehensive benefits, opportunities to grow with a patient-centered team, and a collaborative

Qualifications

• Exceptional oral and written communication skills.
• Excellent customer service skills.
• Able to demonstrate excellent phone etiquette.
• Able to work independently and take initiative.

Responsibilities

• Greet patients and answer phones.
• Schedule appointments and manage office calendar.
• Complete administrative processing (authorizations and verifications), reports and record keeping.

Skills

Communication

Customer Service

Phone etiquette

Multitasking

Independent work

Job description

JOIN OUR TEAM

Position: Front Desk Administrator

Setting: Outpatient Physical Therapy Clinic

Location: Southeast Physical Therapy - Asheville, NC and surrounding areas.

Availability: Full-time

We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.

Company Story

Delivering clinical excellence for over20 years.

SEPT Physical Therapy is aphysical therapist-owned practicethat has beenprovidingexceptional physical therapy servicesin the beautiful mountains ofWestern North Carolina since1999.We have 8 private-practiceclinics and manage 4 contract satellite outpatientclinics.

We work together.

We have a strong, collaborative team of therapy professionals committed to workingtogether.If you are searching for a fantastic team to join and develop your skills with, we would love to support you.

Our patients are what drives us.

We treat each patient as we would want ourselves and our families to be treated. We are committed toprovidingthe most personalized and skilled physical therapy service possible in a warm and friendly environment.

Job Overview & Work Site

TheFront Desk Adminis responsible for greeting patients, answering phones, scheduling appointments within the office, completing administrative processing (authorizations and verifications), reports, and record keeping. We are seeking an individual who is personable, naturally friendly, bright, inquisitive, and an excellent communicator. The ability to support patients, answer their questions, and lead them in directions to solve issues they may have is essential.

Essential Job Functions:

• Must have exceptional oral and written communication skills
• Must be able to demonstrate excellent customer service skills
• Able to demonstrate excellent phone etiquette
• Able to work independently and take initiative
• Must be able to manage timel i
• Requires the ability to multitask
• Should be a good person and fun to be around
• Must be able to work some evenings
• Proficient computer skills and typing skills and software knowledge

Benefits

Benefits for Full-Time Employees include but are not limited to:

• Medical/Dental/Vision insurance
• 401K with 50% employer match up to 6% per check
• Paid holidays
• Paid time off
• Company-paid employee life insurance
• Voluntary life insurance options
• Short and long-term disability options
• Employeeassistanceprogram (including mental health services)

License & Experience

Requirements:

• Medical front desk knowledge is preferred but not required
• Must be outgoing, professional, and organized
• Must be available to work full time hours Monday-Friday

Min

USD $18.00/Hr.

Max

USD $22.00/Hr.