Front Desk Administrator

Main Street Therapy Partners; Warren (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay & Benefits

Paid Holidays & PTO

Health, HSA, & Teledoc Services

Ancillary Insurance Coverages

Job summary

Blue Sky Physical Therapy is seeking a detail-oriented Front Desk Administrator to ensure a smooth patient experience and efficient clinic operations. The role requires comfort with technology, accurate documentation, and proactive customer service.

You will manage schedules, EMR workflows, and payment processing in a fast-paced environment. The ideal candidate brings healthcare customer service experience, strong organizational skills, and a collaborative spirit to support a well-run clinic.

Qualifications

• Healthcare experience delivering exceptional customer care.
• Aptitude for technology; comfortable mastering scheduling and EMR software.
• Exceptional organizational skills with attention to detail.
• Flexible, collaborative team player in a busy clinic environment.
• Valid Driver's License is required.

Responsibilities

• Execute front desk operations to ensure a seamless patient experience.
• Help optimize daily clinic workflows and maintain organized schedules.
• Provide expert-level customer service and address patient inquiries accurately.
• Maintain patient intake paperwork; verify documentation before appointments.
• Process payments (self-pay, co-pays, co-insurance) accurately.

Skills

Healthcare customer service

Tech-savvy

Strong organization

Driver's license

Tools

Scheduling software

Job description

Blue Sky Physical Therapy - Front Desk Administrator

Blue Sky Physical Therapy seeks a detail-oriented, tech-savvy, and organized individual to serve as a Front Desk Administrator, ensuring the smooth and efficient operation of our clinic. This position requires a passion for precision and a knack for leveraging technology to optimize clinic workflows. The ideal candidate thrives in a fast-paced environment and is dedicated to creating a positive and seamless patient experience while contributing to a well-organized and effectively run clinic.

What You'll Do:

• Execute front desk operations, ensuring consistently positive and seamless patient experience.
• Contribute to the optimization of daily clinic workflows, maintaining organized schedules and efficient processes.
• Provide expert-level customer service, proactively addressing patient inquiries and resolving concerns with a high degree of accuracy and attention to detail.
• Maintain records of patient intake paperwork, ensuring all necessary documentation is complete and accurate prior to appointments.
• Process payments with precision, managing self-pay, co-pays, and co-insurance transactions with accuracy and efficiency.

What We're Looking For:

• Healthcare experience in providing exceptional customer service with a demonstrated passion for patient care.
• Aptitude for technology and a demonstrated ability to quickly master new systems, including scheduling and EMR software.
• Exceptional organizational skills and an unwavering commitment to accuracy and detail in all tasks.
• A flexible and collaborative team player with a proven ability to contribute to a highly organized and efficient work environment.
• Valid Drivers License Required

Why Join Us?

• Competitive Pay & Benefits
• Paid Holidays & PTO
• Health, HSA, & Teledoc Services
• Ancillary Insurance Coverages

At Mainstreet Therapy Partners (Blue Sky PT's parent company), we’ve been enhancing lives through therapy for 35+ years. We’re therapist-owned, driven by excellence, and always evolving to be the best. If you're ready to make an impact and contribute to a great team,