Part-time Front Desk Admin

Main Street Therapy Partners; Bethesda (MD); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Supportive and positive work culture

Job summary

Bethesda Physical Therapy is seeking a part-time Front Desk Admin to support the Office Manager. This role focuses on precise front desk operations, impeccable patient care, and efficient clinic workflows in a fast-paced environment.

The ideal candidate is highly detail-oriented, tech-savvy, and organized, with strong customer service and teamwork to ensure a smooth, positive patient experience at the Bethesda clinic.

Qualifications

• Healthcare customer service experience preferred.
• Proficient with scheduling and EMR systems.
• Excellent organization and attention to detail.
• Comfort with technology and fast-paced environment.

Responsibilities

• Execute precise front desk operations, ensuring a positive patient experience.
• Contribute to optimization of daily clinic workflows with organized schedules.
• Provide expert customer service, addressing inquiries accurately.
• Maintain patient intake records with complete and accurate documentation.
• Process payments (self-pay, co-pays, co-insurance) accurately.

Skills

Detail-oriented

Tech-savvy

Organized

Customer service

Team player

Tools

EMR software

Scheduling software

Job description

Bethesda Physical Therapy
Front Desk Admin
Part-Time

Bethesda Physical Therapy seeks a highly detail-oriented, tech-savvy, and organized individual to serve as a key counterpart to our Office Manager, ensuring the smooth and efficient operation of our clinic.

This part-time Front Desk Admin position requires a passion for precision and a knack for leveraging technology to optimize clinic workflows. The ideal candidate thrives in a fast-paced environment and is dedicated to creating a positive and seamless patient experience while contributing to a well-organized and effectively run clinic.

What You’ll Do (Supporting the Office Manager):

• Execute precise front desk operations, ensuring a consistently positive and seamless patient experience.


• Contribute to the optimization of daily clinic workflows, maintaining meticulously organized schedules and efficient processes.


• Provide expert-level customer service, proactively addressing patient inquiries and resolving concerns with a high degree of accuracy and attention to detail.


• Maintain meticulous records of patient intake paperwork, ensuring all necessary documentation is complete and accurate prior to appointments.


• Process payments with precision, managing self-pay, co-pays, and co-insurance transactions with accuracy and efficiency.

What We’re Looking For:

• Healthcare experience in providing exceptional customer service with a demonstrated passion for patient care.


• Aptitude for technology and a demonstrated ability to quickly master new systems, including scheduling and EMR software.


• Exceptional organizational skills and an unwavering commitment to accuracy and detail in all tasks.


• A flexible and collaborative team player with a proven ability to contribute to a highly organized and efficient work environment.

Why Join Us?

• Competitive Pay


• A supportive and positive work environment

At Mainstreet Therapy Partners (Bethesda PT’s parent company), we’ve been enhancing lives through therapy for 35+ years. We’re therapist-owned, driven by excellence, and always evolving to be the best.