Front Desk Administrator

The Watermark Group; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Watermark Group is seeking a Front Desk Administrator to welcome visitors, answer phones, and manage daily administrative tasks. This role supports staff and clients, ensuring accurate information flow and a welcoming atmosphere.

The position requires strong communication, organization, and the ability to coordinate multiple tasks efficiently. Ideal candidates will handle mail distribution, assist with basic office operations, and use various software platforms to complete daily duties while

Skills

Job description

Job Description Overview of Position:

The first point of contact for the organization. Responsible for greeting visitors and clients, managing front desk operations, and providing administrative support. Providing client and staff information clearly and answering questions, with accuracy and efficiency, and maintain positive relationships with guest and staff.

Helpful Skills:

• Customer Service
• Interpersonal Skills
• Adaptability
• Organization
• Time Management
• Creative Problem-Solving
• Effective Communication

Duties & Responsibilities:

• Greeting and assisting guest
• Managing phone calls
• Receive and distribute daily mail and packages
• Maintaining the front desk area and server room
• Administrative task
• Effectively communicating with clients and staff
• Using multiple platforms to complete daily tasks

What a Front Desk Admin looks like at The Watermark Group:

• Welcome guest and clients with a positive and professional demeanor
• Answer and direct phone calls
• Receive and distribute incoming mail
• Maintain a clean and organized reception area
• Maintain office supplies for daily operations
• Retrieve orders for client pick up
• Enter promotional projects via workorder platform
• Enter online promotional projects
• Communicate pricing changes for online items
• Work with vendors on open projects for updates and meeting timelines
• Communicate with Account Executives, Project Managers, other team members, & vendors
• Help cultivate a positive and team player atmosphere
• Perform other duties and responsibilities as assigned.

Company Description

We cater to the needs of innovative companies that require excellent quality and service for their printing and mailing solutions. From tactical marketing to brand continuity, our clients trust us to efficiently manage their brand and corporate printing needs. Recognized as highly affordable and functional representatives of their company, clients relish the time we return to their workday and budgetary savings.As innovators we continually research new printing methods and technologies to benefit our clients and their brands. Cohesive teams of experts are the foundation of our many long lasting relationships as a preferred business partner. Working with you, your internal design team or external agency, we provide the resources and innovation to help you achieve your business goals.

We cater to the needs of innovative companies that require excellent quality and service for their printing and mailing solutions. From tactical marketing to brand continuity, our clients trust us to efficiently manage their brand and corporate printing needs. Recognized as highly affordable and functional representatives of their company, clients relish the time we return to their workday and budgetary savings.As innovators we continually research new printing methods and technologies to benefit our clients and their brands. Cohesive teams of experts are the foundation of our many long lasting relationships as a preferred business partner. Working with you, your internal design team or external agency, we provide the resources and innovation to help you achieve your business goals.