Front Desk Administrator

AIV, LP; Minnesota; On-site; USD 34,000 - 42,000; Full time

Job summary

AIV, LP in Houston, TX is seeking a Front Office Administrator to be the first point of contact in the reception area and answer calls with professionalism.

You will manage mail, coordinate logistics for employee events, and ensure timely, accurate completion of front desk duties, including maintaining a well-presented lobby.

Qualifications

• Reliability and punctuality are essential.
• Strong verbal and written communication required.
• Experience answering high-volume calls on a multi-line system.

Responsibilities

• Greet visitors and direct them appropriately in a professional manner.
• Answer, screen, and route incoming calls; relay messages accurately.
• Manage mail, deliveries, and maintain the reception area.
• Coordinate room setups and logistics for employee events and luncheons.
• Order office supplies and ensure office is tidy and stocked.

Skills

Reliability

Communication

Front office presentation

High volume calls

Multi-line phone system

Attention to detail

Education

High School Diploma

Job description

22806 Northwest Lake Drive
Houston, TX 77095, USA

Description

The Front Office Administrator is the first point of contact for the company when visitors and staff come into the building’s reception area or call in. This role will manage the flow of people through the company and ensure that all front office administrative responsibilities are completed accurately, with high quality, on time, and professionally. This position will also assist with the planning of employee-related special events and luncheons.

Duties and Responsibilities

• Greet persons entering the front lobby.
• Direct persons to the correct destination.
• Deal with queries from the public and customers.
• Ensures knowledge of staff movements in and out of the organization.
• For employee-related special events such as birthdays, showers, etc. this role is responsible for logistics including room setup, handling reservations, decorations, entertainment, ordering food, and communicating special announcements.
• Handle the ordering of congratulatory, get well, or sympathy flowers as requested by management.
• Notify staff of any vendor-hosted luncheons and assist with set-up.
• Receive and sort mail and deliveries.
• Order office supplies and maintain the office supply closet.
• Tidy and maintain the reception area.
• Answering phone calls, screen, and direct calls.
• Take and relay messages.
• Provide information to callers.

Knowledge, Skills, and Abilities

• Must be reliable and have transportation.
• Must have excellent verbal and written communication skills.
• Must have a professional front office presentation.
• Must have experience in answering a high volume of incoming calls.
• Must have experience in using a multi-line phone system.
• Must be able to pay attention to detail.

Education and Qualifications

• High School Diploma.
• Prior Front Desk Experience.
• Knowledge of customer service principles and practices.

Qualifications

Experience

Preferred

1 year:

Prior Front Desk Experience

Equal Opportunity Employer
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