Front Desk & Administrative Lead - Student Services

University of Illinois at Urbana-Champaign; Urbana (IL); On-site; USD 39,000 - 48,000; Full time

Job summary

University of Illinois Urbana-Champaign is seeking an Office Support Specialist to provide administrative, reception, scheduling, records, and financial support across the Office of the Dean of Students (ODOS). This role serves as the primary contact for OARS and oversees front desk operations and student staff in Turner Student Services Building.

Responsibilities include managing the OARS appointment calendar, preparing routine materials, maintaining confidential records, and coordinating with

Qualifications

• High school diploma or equivalent.
• Two (2) years of related office/clerical experience or college coursework equivalent.
• One (1) year of work experience at a similar level.

Responsibilities

• Serve as primary receptionist and administrative support for OARS.
• Manage appointment calendars and conduct scheduling communications.
• Coordinate front desk operations for Turner Student Services Building.
• Train and supervise student front desk staff; review time records.
• Handle routine purchases, reimbursements, and supplier communications.

Skills

Customer service

Interpersonal skills

Communication

Discretion

Scheduling

Training staff

Tools

Microsoft Outlook

Microsoft Word

Excel

Teams

Zoom

Job description

University of Illinois Urbana-Champaign is seeking an Office Support Specialist to provide administrative, reception, scheduling, records, and financial support across the Office of the Dean of Students (ODOS). This role serves as the primary contact for OARS and oversees front desk operations and student staff in Turner Student Services Building.

Responsibilities include managing the OARS appointment calendar, preparing routine materials, maintaining confidential records, and coordinating with