Front Desk Administrative Clerk - Scheduling & Records

Paycom - ATS; Reidsville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Gateway BHS in Reidsville, GA is seeking a Clerk I to provide clerical and administrative support for Behavioral Health and IDD programs. The role schedules appointments, maintains records, enters data, and prepares correspondence and reports, while delivering friendly, confidential customer service to consumers, staff and visitors.

You will work with minimal supervision, handling forms, fees, and communications to support efficient office operations and ensure quality service across departments.

Qualifications

• Knowledge of general office procedures and customer service.
• Knowledge of agency and departmental policies and procedures.
• Knowledge of Microsoft Office applications.
• Knowledge of the Georgia Open Records Act.
• Knowledge of agency confidentiality requirements.
• Knowledge of agency-specific forms, software, and operational procedures.
• Knowledge of scheduling systems and office workflow processes.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Provides clerical and administrative support for Behavioral Health and IDD programs.
• Schedules appointments and maintains electronic calendars as assigned.
• Processes documentation, reports, and correspondence.
• Maintains records, files, and databases.
• Provides customer service assistance to visitors, consumers, and staff.
• Supports daily office operations and workflow efficiency.
• Processes fees, forms, and reports as assigned.
• Assists with departmental projects and administrative functions.

Skills

Customer Service

Scheduling

Data Entry

Office Software Proficiency

Confidentiality

Education

High School / GED

Tools

Microsoft Office

Job description

Gateway BHS in Reidsville, GA is seeking a Clerk I to provide clerical and administrative support for Behavioral Health and IDD programs. The role schedules appointments, maintains records, enters data, and prepares correspondence and reports, while delivering friendly, confidential customer service to consumers, staff and visitors.

You will work with minimal supervision, handling forms, fees, and communications to support efficient office operations and ensure quality service across departments.