Front Desk Administrative Assistant

The Fedcap Group; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

The Fedcap Group is seeking an Administrative Assistant to provide day-to-day administrative support to the C-Suite and Corporate Services executives. You will serve as the front desk contact and coordinate travel, meetings, and office operations with a high level of professionalism and confidentiality.

This role requires strong organization, communication, and customer-service skills. The ideal candidate has 5+ years of relevant experience and proficiency with Microsoft Office, Teams, Outlook,

Qualifications

• 5+ years of administrative, office support, and receptionist experience.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work independently.
• Excellent professional communication, interpersonal and customer-service skills.
• Ability to interact professionally with employees, visitors and senior leaders.
• Proficiency with Microsoft Office Suite, Microsoft Teams, Outlook calendar management, virtual meeting platforms, and DocuSign.

Responsibilities

• Front desk coverage and first point of contact for the Executive Office.
• Book domestic and international travel, dining, and select calendar meetings for the C-Suite.
• Prepare and process expense reports for the C-Suite.
• Reserve conference rooms and coordinate meal orders for meetings.
• Greet and announce visitors, maintaining confidentiality and professional decorum.
• Coordinate IT support requests and manage office supplies.
• Assist with executive and board meeting coordination and office events.

Job description

Job Description

About The Fedcap Group

The Fedcap Group is a global nonprofit organization dedicated to advancing economic mobility, workforce development, education, and health through innovative, evidence-based solutions. Serving more than 332,000 people annually across the United States, Canada, the United Kingdom, and Australia, The Fedcap Group partners with government, employers, healthcare organizations, educational institutions, and community leaders to improve lives and strengthen communities. OE

The Opportunity

The Administrative Assistant provides day-to-day administrative support to the C-Suite and Corporate Services executives while serving as the front desk and first point of contact for the Executive Office. This role coordinates routine administrative activities, supports office operations, and helps ensure professional and welcoming experience for visitors and employees.

The ideal candidate is highly organized, dependable, and service-oriented, with strong communication and interpersonal skills, attention to detail, and the ability to manage multiple administrative priorities while maintaining professionalism and confidentiality.

Key Responsibilities

Scope of Role

The Administrative Assistant provides front desk and general administrative support to the Executive Office. Responsibilities include greeting and announcing visitors, coordinating international travel for the CEO, CFO and Chief General Council and providing light administrative support to Corporate Services executives.

• Book domestic and international travel arrangements, dining reservations, and select calendar meetings for the C-Suite.
• Prepare and process expense reports for C-Suite and other Executive as requested.
• Reserve conference rooms and coordinate meal orders for meetings.
• Greet and announce visitors to the Executive Office and provide general front desk coverage.
• Coordinate IT support requests and maintain designated office supplies.
• Assist with office events and provide administrative coordination for executive and board meetings.
• Perform general and ad hoc administrative duties as assigned.
• Maintain and safeguard strict confidentiality when handling sensitive or business-related information.

Requirements

• Associate degree required; bachelor’s degree preferred.
• 5+ years of administrative, office support, and receptionist experience
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Ability to work independently, take initiative, exercise sound judgment, and follow through on assigned responsibilities.
• Strong professional communication, interpersonal, and customer-service skills.
• Ability to interact professionally with employees, visitors, and senior leaders.
• Proficiency with Microsoft Office Suite, Microsoft Teams, Outlook calendar management, virtual meeting platforms, and Docusign.

Why Join Fedcap

Join The Fedcap Group and experience The Power of Possible. Be part of a mission-driven organization creating opportunities for individuals facing barriers to economic well-being. Every day, we open doors to economic mobility and stronger communities through education, workforce development, health, and economic development.

We offer competitive compensation and a comprehensive benefits package that includes medical, dental, and vision coverage, retirement savings, wellness resources, and paid time off. Benefits may vary by location and business unit.

Equal Opportunity Employer

The Fedcap Group is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law. We provide reasonable accommodations in accordance with applicable law to support an inclusive and accessible workplace.

About Us

Mission:

We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.

Website:

http://fedcapgroup.org/