Front Desk Administration

CANINE NEW ENGLAND INC; Walpole (MA); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Scheduling

Competitive Compensation

Fun Working Environment

Interact with canine therapy dogs

Performance sport dogs

Descripción de la vacante

CANINE NEW ENGLAND INC in Walpole, MA seeks a Front Desk Administrator to greet clients, check in patients and students, and schedule appointments in a busy clinic/training facility.

You will handle payments, respond to phones and emails, and support the team across therapy, classes, and performance sports. Weekend shifts are required; flexible schedule and a friendly, dog-loving environment are offered.

Formación

• Excellent customer service and multitasking skills.
• Strong communication with clients and coworkers.
• Comfortable working with dogs including performance dogs.
• Proficient in Microsoft Office and scheduling software.

Responsabilidades

• Greet owners/clients/students as they arrive.
• Check-in all clients for their appointments.
• Collect and confirm pet and owner information.
• Answer phones and respond to emails.
• Schedule, confirm, and cancel appointments (MindBody software).
• Process payments for therapy visits, rentals, classes.
• Other admin and facility duties as assigned.

Conocimientos

Customer service

Multitasking

Effective communication

Comfortable with dogs

Microsoft Office

Scheduling software

MindBody software

Herramientas

MindBody software

Descripción del empleo

Benefits

• Flexible schedule
• Employee discounts

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Fun Working Environment
• Interact with a variety of canine therapy dogs & performance sport dogs

Job Summary

Are you an experienced pet lover with strong customer service skills? If so, we’d like to hear from you! We are seeking an outgoing and organized individual for a Front Desk Administrator position at our busy clinic/training facility. As the Front Desk Administrator, you will be the first point of contact for our customers. You will greet clients and check in patients/students, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. We offer our clients physical therapy, fitness, hydrotherapy, in addition to our full performance sports programs including agility, dock diving, flyball, & nosework. We also provide all levels of classes from puppy to performance foundation skills. We are open 7 days a week, and weekend shifts are required for this position.

Responsibilities

• Greet owners/clients/students as they arrive
• Check-in all clients for their appointments
• Collect and confirm pet and owner information
• Answer phones & respond to emails
• Schedule, confirm, and cancel appointments (MindBody software)
• Process payments - therapy visits, facility rentals, group classes & private lessons
• Other administrative & facility duties, as assigned

Qualifications

• Excellent customer service skills & strong multitasking skills
• Effective communication with clients and coworkers
• Comfortable working with pet dogs, limited mobility dogs & performance dogs
• Proficient in Microsoft Office, scheduling software, and other technology