Administración de Recepción

CANINE NEW ENGLAND INC; Walpole (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Fun Working Environment

Interact with therapy dogs

Job summary

CANINE NEW ENGLAND INC in Walpole, MA is seeking a Front Desk Administrator to join our busy clinic and training facility. You will greet clients, check in patients and students, schedule appointments, process payments, and keep the front desk welcoming.

Open 7 days a week with weekend shifts required, you will work with our physical therapy, fitness, hydrotherapy, and performance programs, including agility, dock diving, flyball, and nosework. Proficiency with MindBody and MS Office is a plus.

Qualifications

• Excellent customer service skills.
• Strong multitasking abilities.
• Effective communication with clients and coworkers.
• Comfortable working with pet dogs, including performance dogs.

Responsibilities

• Greet owners/clients/students as they arrive.
• Check-in all clients for their appointments.
• Collect and confirm pet and owner information.
• Answer phones and respond to emails.
• Schedule, confirm, and cancel appointments (MindBody software).
• Process payments for therapy visits, facility rentals, group classes, and private lessons.
• Perform other administrative and facility duties as assigned.

Skills

Customer service

Multitasking

Communication

Dog handling

Tools

Microsoft Office

Scheduling software

Job description

Benefits

• Flexible schedule
• Employee discounts

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Fun Working Environment
• Interact with a variety of canine therapy dogs & performance sport dogs

Job Summary

Are you an experienced pet lover with strong customer service skills? If so, we’d like to hear from you! We are seeking an outgoing and organized individual for a Front Desk Administrator position at our busy clinic/training facility. As the Front Desk Administrator, you will be the first point of contact for our customers. You will greet clients and check in patients/students, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. We offer our clients physical therapy, fitness, hydrotherapy, in addition to our full performance sports programs including agility, dock diving, flyball, & nosework. We also provide all levels of classes from puppy to performance foundation skills. We are open 7 days a week, and weekend shifts are required for this position.

Responsibilities

• Greet owners/clients/students as they arrive
• Check-in all clients for their appointments
• Collect and confirm pet and owner information
• Answer phones & respond to emails
• Schedule, confirm, and cancel appointments (MindBody software)
• Process payments - therapy visits, facility rentals, group classes & private lessons
• Other administrative & facility duties, as assigned

Qualifications

• Excellent customer service skills & strong multitasking skills
• Effective communication with clients and coworkers
• Comfortable working with pet dogs, limited mobility dogs & performance dogs
• Proficient in Microsoft Office, scheduling software, and other technology