Front Desk & Admin Support Specialist (On-Site)

Talentify; Tennessee; On-site; USD 34,385,000 - 57,308,000; Full time

Job summary

Metasys Technologies seeks a Receptionist to be the first point of contact, delivering a welcoming and professional experience for employees, visitors, and vendors at the front desk. This on-site role handles phones, mail, guest access, and general administrative support.

Responsibilities include greeting guests, directing calls, coordinating mail, prepping shipments, and maintaining records. Requires a high school diploma and 1+ year experience; MS Office proficiency is needed.

Qualifications

• High school diploma or equivalent.
• 1+ year of experience in a receptionist, administrative, customer service, or similar role preferred.
• Excellent verbal and written communication skills.
• Professional, friendly demeanor with a strong customer-service orientation.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work effectively with employees, visitors, vendors, and individuals at all levels of the organization.

Responsibilities

• Greet and welcome employees, visitors, vendors, and guests in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls to the appropriate individual or department.
• Manage the reception area and ensure it remains clean, organized, and professional.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Prepare and coordinate outgoing mail, packages, and shipments as needed.
• Maintain visitor logs and follow established visitor access and security procedures.
• Notify employees when visitors arrive and assist with directions and other basic needs.
• Coordinate conference room schedules and assist with meeting setup as needed.
• Provide general administrative support, including copying, scanning, filing, data entry, and document preparation.
• Order and maintain office, kitchen, and reception-area supplies.
• Assist with scheduling meetings, coordinating office events, and other administrative activities.
• Maintain accurate records and files as assigned.
• Assist employees and visitors with general questions and direct inquiries to the appropriate resources.
• Support various departments with administrative tasks and special projects as needed.
• Maintain confidentiality of company, employee, and other sensitive information.
• Follow company policies, procedures, safety requirements, and applicable regulations.
• Perform other duties and responsibilities as assigned.

Skills

Customer service

Communication

Organization

Attention to detail

Professionalism

Problem solving

Teamwork

Confidentiality

Multi-line phone system

Scheduling

Office coordination

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Metasys Technologies seeks a Receptionist to be the first point of contact, delivering a welcoming and professional experience for employees, visitors, and vendors at the front desk. This on-site role handles phones, mail, guest access, and general administrative support.

Responsibilities include greeting guests, directing calls, coordinating mail, prepping shipments, and maintaining records. Requires a high school diploma and 1+ year experience; MS Office proficiency is needed.